Packages

Please note: You must subscribe to ITC's Fiber-Fast Internet to get ITC Stream.

  • All packages include two streams. Two streams will allow for simultaneous watching on two separate devices.
    • Additional streams are $5 each/month, with a maximum of 5 streams allowed.
  • Device Options:
    • Utilize approved streaming devices. Full list available below.
    • Lease an ITC set-top-box - $8 each/month.

Roku

  • Express 3900X or newer (higher number)
  • Premiere 3920X or newer (higher number)
  • Streaming Stick 3810X or newer (higher number)
  • Ultra 4640X or newer (higher number)

How to check Roku device model: Home > Settings > System > About and check the Model

Apple TV

  • Gen 4 and newer
  • Gen 1 4K and newer

How to check Apple device model: Settings > General > About and check the Model

Amazon Fire TV

  • Stick Gen2 and newer
  • Fire TV Gen3 and newer
  • Stick 4K
  • Fire Cube Gen2 and newer
  • Fire TV Stick 4K
  • Fire TV Stick 4K Max
  • Fire TV Cube Gen3 and newer

How to check Amazon device model: Settings > My Fire TV > About > Fire TV Stick

Android TV

  • nVidia Shield TV
  • Google Chromecast with Google TV

ITC Stream Lite

  • $54.95/month
ITC Stream Lite Add-On:
  • Cloud DVR – $10/month (80 hours, one-year retention)

ITC Stream Ultra

  • $124.95/month
  • Includes Cloud DVR (80 hours, one-year retention)
ITC Stream Ultra Add-Ons:
  • Sports & Info – $5/month
  • Kids & Family – $5/month
  • Music, Movies, & More – $5/month

 

FCC Public File

Getting Started & User Guides

Setting up a Roku streaming device and downloading the ITC Stream Channel is a relatively straightforward process. Below is a step-by-step guide to help you set up your Roku.

Setting Up Your Roku Device

Connect to TV:

  • Plug the Roku device into an available HDMI port on your TV.
  • Use the included HDMI cable to connect the Roku to your TV.

Power Up:

  • Connect the power adapter to the Roku device.
  • Plug the power adapter into a power outlet.

Select Input:

  • Turn on your TV and select the HDMI input to which the Roku is connected.

Pair Remote:

  • Insert the included batteries into the Roku remote.
  • The Roku device will automatically detect and pair with the remote.

Choose Language:

  • Select your preferred language for the on-screen display.

Connect to the Internet:

  • Follow the on-screen instructions to connect your Roku to your Wi-Fi network. You may need to enter your Wi-Fi password.

Software Update:

  • Once connected, your Roku may check for a software update. If available, allow the update to complete.

Create a Roku Account:

  • If your don't have a Roku account, you'll need to create one on the Roku website. Follow the on-screen instructions to link your device to your account.

Downloading the ITC Stream Channel

Go to Roku Home Screen:

  • Press the home button on your Roku remote to go to the main menu.

Navigate to Roku Channel Store:

  • Scroll to the left or right to find the "Streaming Channels" option and select it.

Search for ITC Stream:

  • In the Channel Store, use the search function to find the "ITC Stream" channel. You can use the on-screen keyboard to type in the name. Some Roku devices will have a voice to search button on the remote you can use as well. 

Select ITC Stream:

  • Once you find the ITC Stream channel, select it to view more information.

Add Channel:

  • On the channel information screen, select the "Add Channel" or "Install" option to download and install the ITC Stream channel on your Roku.

Launch ITC Stream:

  • After installation, you can either launch the channel immediately or go back to the Home Screen and find it among your channels. 

Sign In:

  • The ITC Stream channel requires a login when launching for the first time. If this is your first ITC Stream device, use the code that was emailed to you. Otherwise, you will use your previously authorized device to generate a new device code from the menu. 

 

That's it! You've successfully set up your Roku streaming device and downloaded the ITC Stream channel. Enjoy streaming!

Setting up an Amazon Fire TV Stick is a relatively straightforward process. Below is a step-by-step guide to help you set up your Fire Stick. 

Before you start:

  1. Requirements: You will need an HDMI-compatible TV, a stable Internet connection, and an Amazon account. If you don't have an Amazon account, you can create one during the setup process.
  2. Power: Make sure the Fire Stick is connected to a power source using the included USB power adapter and cable. It's recommended to use the supplied power adapter for a stable power source.

Setting up the Fire Stick:

Connect the Fire Stick:

  • Plug one end of the Fire Stick into an available HDMI port on your TV.
  • Connect the other end of the Fire Stick to the USB power adapter.
  • Plug the USB power adapter into a power outlet.

Turn on the TV:

  • Turn on your TV and select the HDMI input that corresponds to the port where the Fire Stick is connected.

Pair the Remote:

  • The Fire Stick remote should automatically pair with the device. If not, press and hold the Home button on the remote for about 10 seconds until it pairs.

Select Your Language:

  • Use the remote to navigate through the on-screen setup instructions and select your preferred language.

Connect to Wi-Fi:

  • Choose your Wi-Fi network from the list and enter the network password if prompted.

Sign in to Amazon:

  • Sign in with your Amazon account. If you don't have one, you can create an account during the setup process.

Register Your Device:

  • You will be prompted to register your Fire Stick to your Amazon account. This is necessary to access content, apps, and services.

Set up Parental Controls (Optional):

  • You can set up parental controls to restrict access to certain content on your Fire Stick. This step is optional.

Install System Updates (Recommended):

  • It's a good idea to allow the Fire Stick to install any available system updates for improved performance and security.

Install Apps:

  • You can now browse and install apps from the Amazon Appstore. Popular apps like Netflix, Prime Video, Hulu, and others are available.

Downloading the ITC Stream App

Navigate to the Home Screen:

  • Use the Fire Stick remote to navigate to the home screen.

Access the Amazon Appstore:

  • On the home screen, scroll to the top menu and select "Apps."

Search for the "ITC Stream" App:

  • In the "Apps" section, you can use the search function to find the app. You can use the voice search feature on the remote or type in the app's name using the on-screen keyboard.

Select and Download the App:

  • Once you find the "ITC Stream" app in the search results, select it.

Install the App:

  • On the app's page, you'll see an option to download or install the app. Click on it, and the app will begin to download and install on your Fire Stick.

Open the App:

  • After the installation is complete, you can open the app from the same app page.

Enter Device login and passphrase:

  • If this is your first ITC Stream device, use the code that was emailed to you. Otherwise, you will use your previously authorized device to generate a new device code from the menu.

Setting up an Apple TV and downloading the ITC Stream app is a relatively straightforward process. Here are simple step-by-step instructions:

Setting up Apple TV

Connect the Hardware:

  • Plug the power cord into your Apple TV and connect it to a power outlet.
  • Connect an HDMI cable from your Apple TV to your TV or receiver.

Power On:

  • Turn on your TV and select the HDMI input to which your Apple TV is connected.

Set up Apple TV:

  • Follow the on-screen instructions to set up your Apple TV. This includes setting your language, connecting to your Wi-Fi network, and signing in with your Apple ID. If you do not have an Apple account, follow the instructions from Apple to create one. 

Enable Two-Factor Authentication (Optional):

  • For added security, you may be prompted to enable two-factor authentication for your Apple ID. Follow the prompts if you choose to enable it. 

Choose Settings:

  • Navigate to "Settings" and customize your preferences, including video and audio settings, screen savers, etc. 

Downloading the ITC Stream App

Navigate to the App Store:

  • From the main Apple TV menu, find and select the "App Store" icon.

Search for ITC Stream:

  • In the App Store, use the search function (usually a magnifying glass icon) to search for "ITC Stream".

Select ITC Stream:

  • Once you find the ITC Stream app in the search results, click on it to view more details. 

Download and Install:

  • Click the "Download" or "Get" button to download and install the ITC Stream app. 

Open ITC Stream:

  • Once the app is installed, you can find it on your Apple TV's main menu. Navigate to the app and click on it to open. 

Sign In:

  • The ITC Stream channel requires a login when launching for the first time. If this is your first ITC Stream device, use the code that was emailed to you. Otherwise, you will use your previously authorized device to generate a new device code from the menu. 

 

Please note that app interfaces and steps may vary slightly depending on the version of Apple TV and the ITC Stream app. If you encounter any issues or have specific questions, refer to the user manuals provided with your devices or check the support sections on Apple's and ITC's websites.

Apple TV Remote User Guide (1st generation)

Apple TV Remote User Guide (2nd generation and newer)

New technology is everywhere you turn! ITC would like to introduce you to a service called "Watch TV Everywhere" or WTVE. Some of you may have heard about it but are not sure exactly what it means for you.

Basically, WTVE is a service that allows TV customers to view programs on devices other than a TV. Some of these might include a PC, laptop, tablet, or smartphone. WTVE works anywhere you can receive an Internet signal. The good news is it's FREE; there is no extra charge to use it. You should note, however, if you stream shows on your smart phone, there could be data overage charges.

What shows can you watch? Each TV network makes their own decision about what to offer. They don't necessarily own the right to all the programs they transmit, but are expanding the number of available shows all the time. You will be able to watch any WTVE program offered as long as you subscribe to the network with your current TV package. ITC is in the process of adding more networks as well.

To sign up, go to www.watchtveverywhere.com. You must complete a one-time registration to get started. You need to select your TV provider from the drop down menu. You will also need your ITC account number (from your bill) and the name on the account.