2024 Annual Video Notice

2024 Milbank Video Notice

Acceptable Use Policy & Terms and Conditions

ITC Stream Terms and Conditions

Definition of Taxes & Other Fees

Digital Millennium Copyright Act Policy

FCC Public Files

Network Management FAQ

Network Management Policy & Transparency Statement

Privacy Policy

Privacy Policy (PDF)

Temporary Suspension Policy

Video Installation and Maintenance Policies and Prices

ITC South Dakota WBITS and CBOL RTC

ITC Minnesota WBITS and CBOL RTC

ITC Addendum Kari's Law-Ray Baum Act

Expansion Area Fiber Drop Analysis

Broadband Label Export

Broadband Labels

 


CALEA – Communications Assistance for Law Enforcement Act

Interstate Telecommunications Cooperative Inc. is compliant with all CALEA (Communications Assistance for Law Enforcement Act) requirements and has appropriate policies and procedures in place to ensure compliance.  

CALEA Primary Point of Contact: Josh Cokens, Network Manager, P.O. Box 920 (mailing) 312 Fourth Street West (physical) Clear Lake, SD 57226 Tel: 1.800.417.8667 Fax: 605.874.2014 Email: joshua.cokens@itccoop.com

Subpoena Compliance

Subpoena Compliance Point of Contact: Jim Canaan, Support Services Manager, P.O. Box 920 (mailing) 312 Fourth Street West (physical) Clear Lake, SD 57226 Tel: 1.800.417.8667 Fax: 605.874.2014 Email: jim.canaan@itccoop.com (Legal Subpoenas cannot be emailed.  You must contact our office directly.)

CPNI – Customer Proprietary Network Information

Interstate Telecommunications Cooperative Inc. is compliant with all CPNI rules and requirements and has appropriate policies and procedures in place to ensure compliance.

CPNI Compliance Officer: Jim Canaan, Support Services Manager, P.O. Box 920 (mailing) 312 Fourth Street West (physical) Clear Lake, SD 57226 Tel: 1.800.417.8667 Fax: 605.874.2014 Email: jim.canaan@itccoop.com

DMCA - Digital Millennium Copyright Act

Interstate Telecommunications Cooperative Inc. is compliant with all DMCA rules and requirements and has appropriate policies and procedures in place to ensure compliance.

DMCA Designated Agent: Jim Canaan, Support Services Manager, P.O. Box 920 (mailing) 312 Fourth Street West (physical) Clear Lake, SD 57226 Tel: 1.800.417.8667 Fax: 605.874.2014 Email: dmca@itctel.com

Red Flag Identity Theft Prevention Information

Interstate Telecommunications Cooperative Inc. is compliant with all Red Flag Identity Theft Prevention rules and requirements and has appropriate policies and procedures in place to ensure compliance.

Red Flag Compliance Officer: Jim Canaan, Support Services Manager, P.O. Box 920 (mailing) 312 Fourth Street West (physical) Clear Lake, SD 57226 Tel: 1.800.417.8667 Fax: 605.874.2014 Email: jim.canaan@itccoop.com

Closed Captioning Assistance

For immediate closed captioning issues, contact us by:

For written closed captioning complaints, please contact: Cindy Damm, Customer Service Supervisor, P.O. Box 920 (mailing) 312 Fourth Street West (physical) Clear Lake, SD 57226 Tel: 1.800.417.8667 Fax: 1.800.779.0514 Email: closedcaptioning@itctel.com