Acceptable Use Policy & Terms and Conditions
ITC Stream Terms and Conditions
Definition of Taxes & Other Fees
Digital Millennium Copyright Act Policy
FCC Public Files
Network Management FAQ
Network Management Policy & Transparency Statement
Privacy Policy (PDF)
Temporary Suspension Policy
Video Installation and Maintenance Policies and Prices
ITC South Dakota WBITS and CBOL RTC
ITC Minnesota WBITS and CBOL RTC
ITC Addendum Kari's Law-Ray Baum Act
CALEA – Communications Assistance for Law Enforcement Act
Interstate Telecommunications Cooperative Inc. is compliant with all CALEA (Communications Assistance for Law Enforcement Act) requirements and has appropriate policies and procedures in place to ensure compliance.
CALEA Primary Point of Contact: Josh Cokens, Network Manager, P.O. Box 920 (mailing) 312 Fourth Street West (physical) Clear Lake, SD 57226 Tel: 1.800.417.8667 Fax: 605.874.2014 Email: joshua.cokens@itccoop.com
Subpoena Compliance
Subpoena Compliance Point of Contact: Jim Canaan, Support Services Manager, P.O. Box 920 (mailing) 312 Fourth Street West (physical) Clear Lake, SD 57226 Tel: 1.800.417.8667 Fax: 605.874.2014 Email: jim.canaan@itccoop.com (Legal Subpoenas cannot be emailed. You must contact our office directly.)
CPNI – Customer Proprietary Network Information
Interstate Telecommunications Cooperative Inc. is compliant with all CPNI rules and requirements and has appropriate policies and procedures in place to ensure compliance.
CPNI Compliance Officer: Jim Canaan, Support Services Manager, P.O. Box 920 (mailing) 312 Fourth Street West (physical) Clear Lake, SD 57226 Tel: 1.800.417.8667 Fax: 605.874.2014 Email: jim.canaan@itccoop.com
DMCA - Digital Millennium Copyright Act
Interstate Telecommunications Cooperative Inc. is compliant with all DMCA rules and requirements and has appropriate policies and procedures in place to ensure compliance.
DMCA Designated Agent: Jim Canaan, Support Services Manager, P.O. Box 920 (mailing) 312 Fourth Street West (physical) Clear Lake, SD 57226 Tel: 1.800.417.8667 Fax: 605.874.2014 Email: dmca@itctel.com
Red Flag Identity Theft Prevention Information
Interstate Telecommunications Cooperative Inc. is compliant with all Red Flag Identity Theft Prevention rules and requirements and has appropriate policies and procedures in place to ensure compliance.
Red Flag Compliance Officer: Jim Canaan, Support Services Manager, P.O. Box 920 (mailing) 312 Fourth Street West (physical) Clear Lake, SD 57226 Tel: 1.800.417.8667 Fax: 605.874.2014 Email: jim.canaan@itccoop.com
Closed Captioning Assistance
For immediate closed captioning issues, contact us by:
- Phone: 1.800.417.8667
- Fax: 1.800.779.0514
- Email: closedcaptioning@itctel.com
For written closed captioning complaints, please contact: Cindy Damm, Customer Service Supervisor, P.O. Box 920 (mailing) 312 Fourth Street West (physical) Clear Lake, SD 57226 Tel: 1.800.417.8667 Fax: 1.800.779.0514 Email: closedcaptioning@itctel.com