Businesses have a few other items to address for 10-digit dialing. In addition to changing your dialing patterns, all services, automatic dialing equipment, or other types of equipment programmed to complete local calls using only 7-digit numbers will need to be reprogrammed to complete calls to 10-digit numbers.
Some examples are:
•    Phone System Speed Dial Settings
•    Phone System Call Forwarding Buttons
•    Fax Machines
•    Fire Alarm or Security Systems
•    Auto Dialers – Ex: Sensaphones
•    Mobile Phone Contact Lists  
•    Voicemail Services
Be sure to check your website, personal and business stationery, advertising materials, personal and business checks, contact information, and other items to ensure the area code is included. If you need assistance updating your ITC purchased or leased phone system, please call ITC at 1.800.417.8667. For more info on 10-Digit Dialing, CLICK HERE.

If you have purchased or currently lease a phone system from ITC, below are some instructions to reprogram your speed dial buttons to add the area code where needed. 


ESI Phone System:

Programmable Feature Keys
If you have Speed Dial Keys programmed without the area code, you will need to hold down the button for at least two seconds to reprogram. You may need to test your system by pressing a 9 or 8 before dialing to see if you get a dial tone.


Nortel Phone System:

Nortel programmable memory buttons.png




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