Phone

Nobody knows phone service quite like ITC. We've been providing phone service to South Dakota and Minnesota for almost 60 years. We've learned a few lessons from our customers along the way — about providing the best quality service with a personal touch and helping customers get the services they need at an affordable price.

In addition to providing the highest quality digital phone, unlimited local calling, and long distance service, ITC offers a wide range of affordable calling features from Caller ID and Voice Mail, to features that screen telemarketers or allow you to forward your home phone calls to your wireless phone.


711 For Relay Calls

Phone your family, friends, or vital services even if you have a hearing, speech, or physical disability.

For South Dakota: Click Here

For Minnesota: Click Here

Hearing Impaired Wireless Phones



Do Not Call Registry

The National Do Not Call Registry was established by the Federal Trade Commission to offer a choice of receiving telemarketing calls at home or on your cell phone. To register or remove a number from the National Do Not Call Registry you can call, or register online. Registration is free. Telemarketers have 31 days to remove your number from their call lists.

To register by phone, or to verify a number is on the registry, call 1-888-382-1222 or TTY, call 1-866-290-4236 from the phone you are registering.

To register online, or to verify a number is on the registry, go to www.donotcall.gov. If you register online, you will receive a confirmation email from donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.

With the Do Not Call Registry, you may still receive political, charitable, debt collection, information, and telephone survey calls. A company can still call if you’ve recently done business with them, or given them permission to contact you. A company must honor your request if you ask them not to call.

Phone numbers placed on the National Do Not Call Registry will remain on it permanently unless you ask them to remove it.

 

 

Telephone/Broadband Assistance Programs:

The Federal Lifeline program and Minnesota’s Telephone Assistance Program (TAP) help make communication services more affordable for subscribers.

 

LIFELINE

Lifeline is a federally-funded discount on broadband internet service or landline telephone service for qualified residents. The program offers a $5.25 per month discount on home landline or cell phone voice-only service OR a $9.25 discount on Internet service.

If you live on Tribal lands, you may qualify for additional discounts. Tribal Lands Link Up offers a one-time credit of up to $100 on installation or activation charges. Tribal Lands Lifeline offers a monthly credit of up to $34.25 on your landline or wireless telephone service plan.

For South Dakota: CLICK HERE

For Minnesota: CLICK HERE


Print Application or Worksheet:

Lifeline Application

Household Worksheet

 

MINNESOTA TELEPHONE ASSISTANCE PLAN

The Minnesota Telephone Assistance Plan (TAP) program is a state-funded monthly discount on landline telephone service for qualified residents in Minnesota. Lifeline recipients will be automatically enrolled in the TAP program.

Tap offers TAP offers a $10.00 per month discount on home landline telephone service. CLICK HERE to apply.

 

How do I find out if I’m eligible for assistance?

You may be eligible for assistance if your income is at or below federal guidelines or if you receive benefits from certain assistance programs.

The telephone or broadband service must be in your name. You must show proof that you or a member of your household participates in at least one of the following programs or is income-eligible:

  • Federal Public Housing Assistance (FPHA)
  • Medicaid/Medical Assistance (MA)
  • Supplemental Nutrition Assistance Program (SNAP)
  • Supplemental Security Income (SSI)
  • Veterans Pension or Survivors Pension Benefit Programs
  • Bureau of Indian Affairs General Assistance
  • Food Distribution Program on Indian Reservations (FDPIR)
  • Tribally-administered Head Start (for those meeting income-qualifying standards)
  • Tribally-administered Temporary Assistance for Needy Families (TTANF)

If you do not participate in any of the programs listed above, you may qualify if your income is at or below 135% of the 2021 Federal Poverty Income Guidelines:

Household

Income

1

$17,388

2

$23,517

3

$29,646

4

$35,775

5

$41,904

6

$48,033

For each additional person, add

$6,129

Eligibility approval and requests for documentation will come via email or mail from Universal Service Administration Company (USAC), Lifeline Support, or National Verifier. Once qualified you will need to contact us with approval information for the discount to be added to your ITC bill.