Call Forwarding

With Call Forwarding, you can forward your calls to another phone or your wireless phone when you're away from home, or when your line is busy and you can't answer. No one will ever know that you're not at home. Great for businesses, people with wireless phones and people who travel or who are away from home often.

How to use Call Forwarding

To Forward Your Calls

  1. Lift the receiver and listen for the dial tone.
  2. Depress the * button, and then press 72 (with a rotary dial, skip this step and wait for a 4-second pause).
  3. Again, listen for the dial tone.
  4. Now, dial the number where you wish your calls forwarded. (Speed Calling codes may be used if you also have this feature.)
  5. When someone answers at the forwarded number, call forwarding is put into effect.

If there is no answer or the line is busy, hang up and repeat the previous steps. If you do this within two minutes, you'll hear two beeps meaning your Call Forwarding feature is in effect. Once you've activated Call Forwarding, the phone will make one short ring each time a call is forwarded. However, you can still make out-going calls from this phone. If you wish to change the number your calls are being transferred to, just discontinue the first (see below), and redirect your calls using the above steps.

To Discontinue Call Forwarding

  1. Lift the receiver and listen for the dial tone.
  2. Depress the * button and then dial 73 (with a rotary dial, skip this step and wait for 4- second pause).
  3. Listen for two beeps. Call forwarding is now discontinued.

To Activate Call Forward Busy

  1. Pick up the handset and listen for the dial tone.
  2. Press * 90. On a rotary phone, dial 1190.
  3. You will hear a "stutter" tone, then a normal dial tone. You may now enter the number you wish your calls to be transferred to when your line is busy. If someone answers at that number, the task is completed. If there is no answer, you must repeat steps 1, 2, and 3 within two minutes.

To Deactivate Call Forward Busy

  1. Press *91. On a rotary phone dial 1191.

To Activate Call Forward No Answer

  1. Pick up the handset and listen for the dial tone.
  2. Press *92. On a rotary phone dial 1192.
  3. You will hear a "stutter" tone, then a normal dial tone. First, enter the number of rings (2-9) desired before the call is to be forwarded.
  4. Next, enter the number you wish your calls to be transferred to when your line is not answered. If someone answers at that number, the task is completed. If there is no answer, you must repeat steps 1, 2, and 3 within two minutes.

To Deactivate Call Forward No Answer

  1. Press *93. On a rotary phone dial 1193.