- Services and Products
- Find Services In Your Area
- About ITC
- Contact Us
- Grant County
Additional Calling Features
Telemarketer Call Management
Intercepts calls that are delivered as "unknown" or "out of area" to your line, informing the caller that you do not accept calls from telemarketers.
Automatic Recall is an incoming call management feature that informs you of the number of the last incoming call and gives you the option to automatically dial that number. Blocked numbers will not be revealed to you, but the feature will place the call for you if desired.
How to use Automatic Recall
- Pick up the handset and listen for the dial tone.
- If you were already on the phone and ignored a call waiting tone, depress the "switch hook" and release quickly.
- On a Touch Tone phone, Press *69. On a rotary phone, dial 1169. The number of the calling party will be announced along with the date and time of the call. You will be instructed to either dial "1" to return the call, or hang up.
- If the line is busy, hang up. Your phone will keep trying the line for up to 30 minutes. A special callback ring alerts you if the line becomes free. Then pick up the handset to automatically place the call.
- To cancel Automatic Recall, Press *89. Listen for announcement. Hang up.
NOTE: Automatic Recall keeps redialing busy numbers and tells you when the line is free, but will not call a number back that has been "blocked."
When you activate Automatic Callback, the system automatically attempts to place a call to the last number dialed for up to 30 minutes, if desired. This outgoing call management feature lets you continue with other tasks while trying to contact someone.
How to use Automatic Call Back
- When you hear a busy signal, depress the "switch hook" and release quickly. Listen for a special dial tone. It will not call a number back that has been "blocked.
- If you've already hung up, pick up the handset and listen for a normal dial tone.
- Press *66. On a rotary phone, dial 1166.
- If the line is still busy, hang up. Your phone will check the number for up to 30 minutes.
- A special callback ring alerts you if the line becomes free (some phones ring normally).
- Pick up the handset to automatically place the call.
- Depress the "switch hook" and release. Listen for a special dial tone.
- If you've already hung up, lift the handset and listen for a normal dial tone.
- Press *86. On a rotary phone, dial 1186.
- Listen for confirmation tone or announcement. Hang up.
Define a list of telephone numbers whose calls you wish to ring with a distinctive ringing pattern (two short rings) when your number is called, so you can identify who is calling by the sound of the ring. This pattern also applies to the Call Waiting tone, if you are a subscriber of Call Waiting.
Anonymous Call Rejection
Anonymous Call Rejection allows you to reject calls from callers who have intentionally blocked their number/name display information from reaching your Caller ID display. Only blocked calls are rejected, and routed to an announcement.
Selective Call Acceptance
Define a list of telephone numbers you wish to receive calls from. Any call attempts from telephone numbers that are not included on that list will be routed to an announcement and rejected.
Selective Call Rejection
Define a list of telephone numbers from which you do not wish to receive calls. Calls originating from numbers that are on that list will be routed to an announcement and rejected.
Teen Line service enables an extra "teen" number to be assigned to a single-party line. The teen number rings with a unique ringing pattern and Call Waiting pattern so that those in your household can determine the intended destination of the call. The Teen Line number is listed beneath your directory number in the telephone book as "Teen Line."
A second number is assigned to a single-party business line providing a distinctive ring, either to identify calls intended for a second business entity sharing a line on the same premise, or to be used for automatically switching calls, using customer-supplied equipment that recognizes and routes calls via distinct ringing patterns, to a device such as a fax machine, modem, or telephone.