Terms and Conditions

DSL SERVICE AGREEMENT AND ACCEPTABLE USE POLICY

  1. Service Warranties: With respect to the Service provided, ITC, makes no warranties of any kind, expressed or implied, including any implied warrantee or merchantability or fitness of this service for a particular purpose. ITC takes no responsibility for any damages suffered by the Customer, including, but not limited to, loss of data from delays, non-deliveries, mis-deliveries, or service interruptions caused by ITC's own negligence or Customer's errors and/or omissions.
  2. Use of Information: Use of any information obtained via this service is at Customer's risk. ITC specifically denies any responsibility for the accuracy or quality of information obtained through its services.
  3. Change of Status: The Customer shall notify ITC in writing of any changes to the customer account information.
  4. Limitation of Liability: Neither party shall be liable to the other for any loss, damage, liability, or expense arising out of or in relation to this agreement or the provision of service or equipment, however caused, whether grounded in the contract, tort (including negligence) or theory of strict liability. The parties agree to work in good faith to implement the purpose of this Agreement, recognizing the network connection and services to be provided by ITC could not be made available under these terms without an increase in cost if the parties were to assume a greater liability.
  5. Billing and Minimum Terms: Customer will be billed the first business day of the month after ITC receives his/her order for the coming month's fixed service costs, as well as the past month's fees. The first payment may also include network connection and installation costs, including service fees, local access and monthly lease costs appropriate to the service selected. These fees are non-refundable. The monthly service fees are independent of the amount of traffic or systems access by users at the Customers location. Billing will be included with your monthly telephone bill.
  6. Security: ITC makes no warranties, expressed or implied, concerning the security of the customer's data or computer system(s) or network. Use of ITC's DSL Service provides a constant connection to the Internet, which may be accessible to other computers connected to the Internet. The Customer is responsible for security connections regarding his/her computer(s) or network.
  7. Hosting: ITC's DSL Service is not intended or designed for hosting of private or public Internet sites. This activity may result in immediate suspension of the user's account and DSL Service.
  8. Equipment: ITC will provide, as an option to the Customer, a leased xDSL Ethernet Modem to enable customer to receive DSL Service. This modem remains the property of ITC. In the event Customer terminates DSL Service, Customer is responsible for returning the modem to ITC in working condition. Customer is liable for damages or loss of the xDSL Ethernet Modem.
  9. Bandwidth: Actual data transfer or throughput may be lower than the minimum connection speed listed due to Internet congestion, server speeds, protocol overheads and other factors that cannot be controlled by ITC Telecom
  10. These Terms and Conditions supersede all previous representations, understandings or agreements and shall prevail notwithstanding any variance with terms and conditions of any order submitted. Use of ITC DSL Service constitutes acceptance of these Terms and Conditions.
  11. Acceptable Use: This service may only be used for lawful purposes. Materials and/or transmissions in violation of any local, state, or federal regulation(s) are prohibited. This includes, but is not limited to copyrighted materials, material legally judged to be threatening or obscene, or material protected by trade secrets.
  12. If a Customer is under age 18, customer must have a parent or legal guardian sign a consent form for account activation.
  13. The customer who registered the account is solely responsible for all access and actions taken with regard to the account. The customer is also responsible for the security of any device connected to this service including any and all data stored on that device. It is the account owner's responsibility to safeguard the account password and to ensure that ITC DSL Service Agreement and Acceptable Use policies are honored.
  14. Customer may not re-sell and/or redistribute this product via dial-up, wired network, or WiFi transmission. A customer using a wireless network is solely responsible for the security of their data. ITC is not responsible for any loss of data, theft of information, or any other damages that may occur due to the customer’s use of a wireless network.
  15. Customer may not access, or attempt to access, the accounts of others; spoof, or attempt to spoof, the URL, DNS, or IP addresses of ITC or any other entity; penetrate, or attempt to penetrate, security measures of ITC’s or other entities' systems ("hacking"), whether or not the intrusion results in corruption or loss of data; bombard individuals or newsgroups with uninvited communications, data, information, or other similar activities, including, but not limited to, "spamming", "flaming", or denial of service or distributed denial of service attacks; transmit unsolicited voluminous emails (for example, spamming); intercept, interfere with, or redirect email intended for third parties using the Service; introduce any form of virus, worm, harmful code, on the Internet. This activity will result in the immediate suspension of the user's account.
  16. ITC reserves the right to cooperate with legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrong. Such cooperation may include, but is not limited to, provision of account, user information, or email, as well as monitoring of the ITC network. ITC may, but is not required, to monitor your compliance, or the compliance of other subscribers, with the terms, conditions, and/or policies of this Agreement.
  17. Inappropriate Usage:ITC or other relevant authorities may determine inappropriate usage of this account and the privilege may be revoked at ITC's discretion.
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