From Automatic Callback to 3-Way-Calling, ITC has many Call Management features to choose from including:

Automatic Callback ($1.50 per month)
When you activate Automatic Callback, the system automatically attempts to place a call to the last number dialed for up to 30 minutes, if desired. This outgoing call management feature lets you continue with other tasks while trying to contact someone.

Automatic Recall ($1.50 per month)
Automatic Recall is an incoming call management feature that informs you of the number of the last incoming call and gives you the option to automatically dial that number. Blocked numbers will not be revealed to you, but the feature will place the call for you if desired.

3-Way Calling(50¢ per month)
Add a third party to your two-way conversation. Also adds capability for Call Waiting customer to cancel Call Waiting while on a call.

Call Waiting (50¢ per month)
Eliminates missed calls by alerting you to additional incoming calls during existing conversation. You can put first party on hold by momentarily pressing the hook-switch or flash key to speak to second caller, and return to first call in the same manner. ITC includes Cancel Call Waiting for no extra charge enhance the utility of Call Waiting. Once activated (simply dial *70 before placing a call), Call Waiting is canceled during that specific call so that you will not be disturbed. People calling your busy line will hear a busy signal. To activate Cancel Call Waiting during a call, you will need our 3-Way Calling feature.

Automatic Recall

To activate AUTOMATIC RECALL:

1. Pick up the handset and listen for the dial tone.
2. If you were already on the phone and ignored a call waiting tone, depress the “switch hook” and release quickly.
3. On a Touch Tone phone, Press *69. On a rotary phone, dial 1169. The number of the calling party will be announced along with the date and time of the call. You will be instructed to either dial “1” to return the call, or hang up.
4. If the line is busy, hang up. Your phone will keep trying the line for up to 30 minutes. A special callback ring alerts you if the line becomes free. Then pick up the handset to automatically place the call.
5 . To cancel Automatic Recall, Press *89. Listen for announcement. Hang up.

NOTE: Automatic Recall keeps redialing busy numbers and tells you when the line is free, but will not call a number back that has been "blocked".

Automatic Call Back

How to use:

To cancel:

1. Depress the “switch hook” and release. Listen for a special dial tone.
2. If you’ve already hung up, lift the handset and listen for a normal dial tone.
3 . Press *86. On a rotary phone, dial 1186.

4. Listen for confirmation tone or announcement. Hang up.

THREE-WAY CALLING

1. First, to hold your existing call, depress the switchhook / plunger for about a second.
2. Then dial the third number. (Speed calling codes may be used if you also have this feature.)
3. When the third party answers, you may talk privately before completing your three-way connection.
4. With your third party on the line, depress the switch hook / plunger for a second to add the holding party. Your Three-Way Call is now in effect.
5. If for some reason the call to the third party is not completed, depress the switch hook / plunger twice to get back to your held party.
6. To disconnect the third party, depress the switch hook / plunger for about a second. You will now have only the original party on the line.
7. To disconnect completely, simply hang up. If either of the other two parties hangs up, you can continue to talk to the one remaining.