|
|
|||||||||
|
|
|
|
|
||||||
|
|
|
|
|
|
|
|
|||
|
|
SecureIT Services
FAQ Q: Why do I need SecureIT Services? A: Without computer protection,
you are susceptible to computer damage, financial loss, or both because of a
computer virus or spyware that sneaks onto your computer. In a recent issue
of Consumer Reports,
they reported that if you use the Internet at home, you have a 1-in-3 chance
of being negatively affected by computer viruses or spyware. As a subscriber to SecureIT
Services, you will no longer have to worry about your anti-virus protection,
spyware protection, or anything else related to the privacy of your
information or the protection of your computer. SecureIT Services also
automatically applies Microsoft patches after testing them to ensure
continued protection. In addition, the service will also provide ongoing
maintenance by optimizing file storage and disk defragmentation for faster PC
performance. Q: Do I need SecureIT Services if I have Norton/McAfee/other
anti-virus protection on my computer?
A: Excellent! We love to see
that you have taken the time to protect your computer from Internet security
issues. SecureIT Services will give you the same protection and more. A recent survey conducted by the
National Cyber Security Alliance found that the majority of computer users
did not have their anti-virus protection installed correctly or did not have
it updated. SecureIT Services is fully automated. We will install it for you
and once installed, you don't have to manage the software to make sure your
protection stays updated. With SecureIT Services it is taken care of for you
automatically. With Norton or McAfee you must install, maintain, and make
sure the service stays updated. In addition, besides up-to-date
protection from spyware, viruses, and other malicious programs, SecureIT
Services will automatically keep your system current with critical patches to
your Microsoft operating system. Most people don't understand patches, let
alone take the time to stay current. Yet, without these patches your computer
and/or network can easily be compromised. In addition, the service will also
provide ongoing maintenance by optimizing file storage and disk
defragmentation for faster PC performance. These services are not included
with Norton and McAfee anti-virus protection software. Support for SecureIT Services is
free and the service is guaranteed.* If you experience problems with an
Internet-delivered issue while using SecureIT Services, we will fix your
computer free of charge. With Norton and McAfee you pay for support calls,
and if you experience problem with an Internet-delivered issue, you will pay
to receive assistance. Q: It seems more expensive, why? A: To get the same protection
from Norton, McAfee, or another company you will have to purchase multiple
programs. SecureIT Services is actually priced about the same as if you were
going to buy Norton Internet Security or other similar products. With
SecureIT Services you get it all in one service, and you don't have to
maintain and update it. Q: Will you (or someone else) have access to my computer if I
use SecureIT Services? A: Absolutely not. SecureIT
Services was built with your security and privacy as first priority. All the
updates, scanning, and protection happen from your computer and nothing is
sent to us outside of the reporting statistics which are made fully available
to you on our reporting website and through our monthly e-mail summary. The
only time we have access to your machine is when you explicitly grant it to
us during your use of the Remote Installation or Remote Support request. Even
then we require that you put in a one time use code that allows your computer
to connect to our Operation Center granting us permission to assist you. Q: Do I still have to have a separate anti-virus program? A: No, SecureIT Services will
provide you with everything you need to safely navigate the Internet and
effectively and efficiently use your computer. Q: Is there anything that I need to do to keep things updated? A: No, the value of this service
is that it applies all updates and runs all of its various scans behind the
scenes without you having to worry. Q: Do I have to leave my computer on all of the time? A: No, if you happen to have
your computer off at the time the program runs its various scanning processes
and updates, they will automatically run the next time that you turn your
computer on. Q: How do I know that I am being protected? A: You will receive a monthly
e-mail detailing the activities that have been executed by your SecureIT
Services software. In addition you can check the Online Reports anytime,
which are updated every 24 hours. Q: What if I have/use a firewall? A: Since our service never
contacts your computer, and the vast majority of firewalls are designed to
block INCOMING traffic, this software is compatible with 99+% of all
firewalls. Q: What happens if I get a virus or some type of spyware on my
computer? A: In the very unlikely case
that you do get a virus or spyware threat on your computer, we will do our
best to remove the problem at no cost.* |
||||||||
|
|
|
||||||||
|
SIGN UP | PRODUCT INFO | SUPPORT INFO | FAQ | TESTIMONIALS
| ABOUT | COMPARE | LEARN MORE |
|||||||||
|
|
|
||||||||
|
|
|
|
|
|
|
|
|
|
|
